Our sales team is available Monday to Friday, 9:00 AM – 6:00 PM (HKT). We typically respond within 24 hours.
Unit 1208, Tower 2, Silvercord
30 Canton Road, Tsim Sha Tsui
Kowloon, Hong Kong
Quick answers to common questions from our international buyers.
MOQ varies by product, typically ranging from 15 to 100 pieces. For mixed-container orders, we can accommodate lower quantities per SKU. Contact us for specific MOQ details on products you're interested in.
Standard lead time is 30–45 days for production after order confirmation, plus 15–35 days for sea freight depending on destination. Air freight options are available for urgent orders.
We accept T/T (Telegraphic Transfer) with 30% deposit and 70% balance before shipment. For established partners, we also offer L/C (Letter of Credit) and flexible payment terms.
Yes. We provide full OEM and ODM services including custom designs, branding, packaging, and material selection. Our design team can work from your specifications or create original designs.
Absolutely. Sample fees apply and are refundable upon bulk order confirmation. Sample lead time is typically 7–14 days plus shipping time to your location.
